Servicing of all Inquires and Complaints

•Quick response and resolution to all inquires and complaints

•Keep a detailed record of all communication

Collection of all Fees and Rents

•Collection of rent from tenants

•Collection of all association fees from unit owners

•Collection of all coin-operated revenue

•Take action on all delinquent accounts


•Advertise and show units

•Collect applications and screen applicants

•Execute lease and collect security deposit

Maintenance, Repairs, and Improvements

•Coordination of all interior and exterior maintenance and repairs

•Plan and coordinate all capital improvements for the property

•Coordinate all lawn care, snow removal and trash removal

•Provide common area cleaning service

Accounts Payable

•Coordinate getting bids, executing any agreements & contracts, and issuing and purchase orders

•Paying invoices

Accounting and Banking

•Custodial care of checking account

•Track all debit and credit accounting entries


•Working with owner / association, create working budget for property

•Generate a long-term plan for reserves and capital improvements

Reporting and Record Retention

•Monthly detail on ledger entries

•Monthly detail of income statement

•Annual reporting, structured for tax reporting

•Maintain all historical records and backup of automated systems.

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